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Keep your SKAI always running, always
improving

Discover the platform that keeps SKAI kiosks online, learning, and driving results.

Foundations

What Lets Us Scale

Three core pillars of SKAI Platform behind every kiosk deployment:

IoT-Connected Kiosks

Every SKAI kiosk is remotely monitored—software, hardware, and network—so issues are caught early, fixed fast, and uptime stays high.

Continual Learning AI

Order data feeds the platform—models refresh regularly—adapting to guests, new items, and shifting patterns over time.

Unified Loyalty Management

Guests can sign in on any kiosk at any location, get recognized instantly, and have their preferences follow them across SKAI Platform.

Features

Remote System Monitoring

Keep every kiosk online, watched, and ready to serve.

Remote health checks for hardware and software

Proactive alerts so issues are spotted and fixed fast

Kiosk Uptime continuously tracked to meet our SLA

Remote System Monitoring
Continual learning AI

Continual learning AI

Make sure AI models get smarter with every day of service.

Nightly data collection from all kiosks and locations

Frequent model refresh to include new items and guests

Adapted Recommendations to guests patterns over time

Unified loyalty management

Guests are recognized on any SKAI kiosk, at any of your locations.

One account that works across all kiosks and locations

Customer profiles stored centrally on the platform

Personalized experiences that meet guests anywhere

Unified loyalty management
Benefits

What SKAI Platform Gives You

Keep your self-order channel on and improving while we handle uptime, AI, and loyalty behind every kiosk.

Higher Uptime, Less Firefighting

Kiosks stay up and running more consistently: less time dealing with problems and more time serving guests.

More Revenue per Kiosk

Recommendations keep getting better over time, helping guests naturally spend more without hard sells.

Stronger Loyalty, Everywhere

Recognizing guests and their tastes across visits makes them feel valued, so they come back more often.

24/7 Remote Assistance

Round-the-clock technical support for both kiosks and controlPads gives you peace of mind.

FAQs

Frequently Asked Questions

Here are some of the basic types of questions for our customers

SKAI Platform monitors every kiosk 24/7, tracking system health, uptime, AI model performance, transaction volumes, and hardware status. You receive alerts for any issues before they impact customer experience.

AI models are continuously learning from interactions and are updated over-the-air on a regular basis. Critical improvements are deployed automatically, while major updates are scheduled during off-peak hours.

The Platform unifies customer loyalty data across all kiosks. Customers can sign up once and their preferences, order history, and rewards follow them to any of your locations, creating a seamless omnichannel experience.

The Platform immediately detects offline kiosks and alerts your team. Thanks to edge-first architecture, kiosks can continue operating offline with core functions, and sync data once reconnected. Our support team is notified automatically to resolve connectivity issues.

Absolutely. We use industry-standard encryption for data in transit and at rest. Customer data is stored in secure, compliant data centers with regular security audits.

Still have unanswered questions? Contact Us